Why self-awareness? When it comes to being Emotionally Intelligent, self-awareness is often described as the ‘cornerstone’ of our EQ. I’ve shared this post from the vault, as I think our self-awareness has been a bit bruised in these uncertain times. The good news is that we can take small, steady steps. Here’s a few… Read more
As the end of the year gets ever nearer, many a Learning & Development professional finds themselves trying to establish the value of their efforts. Yes, they got feedback at the time (before anyone left the actual / virtual room if they were smart) but they know that was just the initial reaction. How to… Read more
1. Good delegation develops people who can then step up, making the whole team stronger and more effective. 2. The more frequently you delegate, the more you’ll be developing a key management skill. 3. Delegation demonstrates trust in people to take on a task and get it done. Being entrusted is motivating, as people can… Read more
when we’re new in a role, we can default to doing what we’re good at – but that may not be what’s really needed. First, find out what needs fixing – watch out, it may not be what you think…
When your manager gives you a task to do and you don’t know where to start, what can you do?
Got a mentor? Lucky you! You are in a very fortunate position if you have someone to turn to, as well as your line manager, who knows the ropes. Typically, a mentor has experience that the mentee can learn from and importantly, they’re not directly responsible for the work you do. What that means is… Read more
A question I sometimes hear from participants in Zoomly’s workshops is ‘How can I convince someone to step up?’ When we explore this it’s often the case that the person in question seems to lack confidence – even though their manager sees them as very capable. For example, they: Seek approval for every step of… Read more
There’s a great deal written about feedback (shameless plug for ‘The Feedback Book’). Much has been written about giving feedback – but what about being on the receiving end? Here are four tips. Some of us can feel slightly squeamish at the idea of someone giving us feedback, but we need to understand that the… Read more
I’ve encountered many people who cringe at the very thought of having to sell as part of their job. Once upon a time that included me too. Work on long-term clients? Fine. But actually sell as part of the interaction, or have sales conversations with prospective clients? Rather run a mile or even ten…. Read more
After Action Reviews (sometimes referred to as AARs) have their origins in the United States military. Tools and techniques that improve team performance often have a military provenance. An advantage of techniques with military origins is that they’ve been tried and tested when the stakes were very high. The idea is that after… Read more
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