Practical tips. Prompts to get you thinking. The odd rant.

When I run our ‘How to influence & persuade’ workshop, we spend some time working out just what the difference between influencing and outright manipulating is. I think it’s vital to get straight on that at the start. Some people might be harbouring a secret wish to acquire some dark art (well, you never know)…. Read more

  This issue has cropped up in those ‘Can I just ask you something…? ’ moments at the end of workshops a fair bit lately. Usually the questioners are in the early stage of their careers, don’t know who to turn to and what to say. It’s a tricky one for us trainers as: We… Read more