Manipulating and influencing – two very different things

When I run our ‘How to influence & persuade’ workshop, we spend some time working out just what the difference between influencing and outright manipulating is. I think it’s vital to get straight on that at the start. Some people might be harbouring a secret wish to acquire some dark art (well, you never know)…. Read more

Help! My boss expects me to work late all the time

  This issue has cropped up in those ‘Can I just ask you something…? ’ moments at the end of workshops a fair bit lately. Usually the questioners are in the early stage of their careers, don’t know who to turn to and what to say. It’s a tricky one for us trainers as: We… Read more