Book review: ‘Emotional Agility’ by Susan David

  It’s seldom I read a book and say it’s potentially life-changing, but this is one of those books. Many psychology books can be so caught up in their academic provenance and methodology that they don’t connect with a wide enough audience to really make a difference. On the other hand, ‘pop psychology’ books can… Read more

Influencing isn’t manipulating – keep it R.E.A.L.

The word ‘influence’ is defined by as, “The capacity to have an effect on the character, development, or behaviour of someone or something, or the effect itself” and, “The power to shape policy or ensure favourable treatment from someone, especially through status, contacts, or wealth; examples include someone “being a good influence [on another… Read more

Why I’ve written ‘The Feedback Book’

Drum roll… fanfare… and shameless plug alert… my new book, ‘The Feedback Book’ is out this week.   Why did I write The Feedback Book? Here are 6 reasons.   Because feedback is too important to wait for the annual appraisal Historically, employees could expect to get feedback on their performance at work in their… Read more

Ask a coach: “How do I get promoted?”

This is one of those questions that I sometimes get asked after a training workshop, when someone hangs back because they’ve got a burning question that they didn’t want their colleagues to hear. On one hand I can help, as I can offer suggestions that enable the individual to clarify what they may need to… Read more