Practical tips. Prompts to get you thinking. The odd rant.

Sometimes people ask me this question in the same way I’d imagine they ask their friends if they should get a tattoo. Just because your friend’s got one, just because you’ve read a bit about it, and just because they’re out there doesn’t mean you should get a mentor. Not until you can articulate two… Read more

‘Culture’ has a host of different meanings; for example, “I’m off to an art gallery to experience some culture”. For this post, I’m thinking about how we view the world; our beliefs and values, behavioural norms and attitudes. As more and more of us work with others in different locations and from different backgrounds, our… Read more

Emotional Intelligence. EQ (Emotional Quotient). It’s been a while; getting close to 30 years since psychologists Peter Salovey and John Mayer came up with the concept, concerned that IQ focused attention on too narrow a field of performance. It wasn’t long before journalist and psychologist Daniel Goleman struck gold with his world-wide blockbuster book, ‘Emotional… Read more

Thanks to the recent interest rate rise – on top of the squeeze already being felt by most people – many managers are wondering how on earth they’re going to keep people motivated when the word goes round that there won’t be a pay rise. Bear in mind that ‘motivating’ isn’t something you can do… Read more