Dear Manager, coaching isn’t your ‘night job’

Whenever I lead Zoomly’s ‘How to coach your people’ workshop, there are a few things we need to clear up early on. For starters, what coaching is – and isn’t (for example, mentoring, counselling, consulting to name a few). After that, a perfectly reasonable question always comes up: When on earth am I supposed to… Read more

Sleep: why we need it and tips for better zzz

Why do we need to sleep? Surely we’ve got better things to do than spend an average of a third of our lives asleep? Especially as most of us say we’re ‘crazy busy’. If you’re thinking, “If I’ve got so much to get done, surely cutting out an hour or two of sleep each night… Read more

Raise your team’s game with After Action Reviews

After Action Reviews (sometimes referred to as AARs) have their origins in the United States military. Tools and techniques that improve team performance often have a military provenance. An advantage of techniques with military origins is that they’ve been tried and tested when the stakes were very high. The idea is that after the ‘action’,… Read more

7 Tips for In-House Trainers

Maybe it’s because I’ve been designing and leading learning workshops for a while now that people ask me to help their in-house trainers. Maybe it’s because the L&D budget has been cut and suddenly an in-house ‘faculty’ is needed. Or a bit of both. Whatever the reason, I think that sharing the expertise already on… Read more