Defaulting to email? Beware …

When participants in Zoomly’s ‘How to communicate for clarity’ workshop pause to take a brief self-assessment, they often realise they default to one or two methods – which may not be the best for their message. Reassurance that they’re not alone is needed, and then we can get down to work. So first, let’s deal… Read more

Summer’s a good time to…

Festivals. Melting rail tracks. Hosepipe bans. Thunderstorms. Must be summer. Note: Summer’s also a good time to update this post 🙂 I’ve added a few current links to boost some of the suggestions. When the days are long and it’s still light when we leave work, we can view life a little differently. There may… Read more

Email on holiday? 10 tips to handle it – updated

Around this time last year I created this post in response to requests from participants on Zoomly’s ‘Plan & prioritise’ and ‘Handle pressure’ workshops. It seemed to be popular so no apologies for updating it and reminding you how to handle email while you’re taking that well-earned holiday. With a big ‘Thank You’ to those participants… Read more

20 questions to help you negotiate (and one to avoid)

In Zoomly’s ‘How to negotiate’ workshop (co-created with ‘How to pay less for more’ author Marc Lockley), after participants have practised negotiating with each other, we debrief and ask for insights gained. One of the big ‘aha’ moments people report is the power of asking the right questions – and the perils of asking the… Read more