When feedback ‘doesn’t work’

  “But what if I give someone constructive feedback and it doesn’t work?” This question sometimes comes up in Zoomly’s ‘How to give effective feedback’ workshop. It may be that the participant has given a colleague feedback on their work and has yet to see any improvement in performance. Or, as is often the case… Read more

‘Sleight of mouth’ suppresses our emotions

I’ve recently been asked by workshop participants to help out with articulating emotions, so thought it was well worth updating this post. (And thank you for the inspiration – you know who you are 🙂  ) Have you ever heard yourself – or someone else – say this: “I feel it’s…”? What normally comes next?… Read more

Difficult situations? Try these DOs & DON’Ts

‘How to handle difficult situations’ is one of the most popular topics on Zoomly’s menu of workshops. Based on the insights gained on both developing / delivering it and the contributions of hundreds of participants, here are some DOs and DON’Ts to help you when a situation gets difficult. DON’Ts Go for a ‘win’ at… Read more

Stepping up with your strengths – or stuck in your comfort zone?

Sometimes we can hold ourselves back without even realising it. We’re working hard, taking focused time to get stuff done, doing what we’re good at – playing to our strengths. But there’s the potential rub: we may be staying stuck in our comfort zone when we could be stepping up. Questions about this often come… Read more