10 tips for writing emails that get read

In these difficult times, we’re all using a range of tech tools to communicate at the moment – which can only be a good thing. Video meetings, chat channels and instant messages all help. And yet for most of us, email is still our default communication tool. So I thought it might help to offer… Read more

7 delegation traps for new managers – and how to beat them

  You’ve been promoted – well done! So now that you manage other people, a significant part of your job is delegating work to them. This can be a watershed moment for many a new manager, particularly when it comes to delegating tasks that were once your job to get done. Those who get delegation… Read more

Help! My boss ghosts me

Ghosting. There’s a lot of it about. Having started on dating websites when an apparently keen potential date turns unresponsive for no apparent reason, the term is now widely applied in the workplace. Job applicants talk about the potential employee – and/or the agency they applied through – ghosting them. At the same time, recruiters… Read more

Stop ‘shoulding’ on yourself

We’ve all got a little soundtrack in our head, muttering away, talking to us, almost constantly. Yes, you have: the one that’s saying to you right now, “monologue in my head???? What’s she on about now?” – that one. It’s worth pausing to pay it some attention now and again. Why? Because that constant commentator… Read more