Delegation seems simple to some; maybe too simple. You give a task to a colleague, and they get on with it – nothing to it! Hmmm…If you’re thinking, ‘really, how hard can it be?’, there may be some lessons heading your way. Are you guilty of any of these ‘sins of delegation’? 1. No context… Read more
I’ve written a lot about giving feedback, particularly in The Feedback Book. It’s an essential skill for anyone who works in a team and/or manages people in the workplace. Sometimes we need to remind ourselves that that feedback isn’t just given – it’s also received. How do you feel when a colleague says, “I’d like… Read more
One of the first things that any decent coaching course will cover is the ‘ask-tell’ continuum. Over on the far right we tell people things – from a straightforward answer through to details of what to do and how to do it. On the left we ask them. Both have their uses; each… Read more
At this time of year I have many conversations with people about helping them to a) set their goals for the year and b) stay on track for getting them. Often I find that setting the goals is the easier bit – we’re all pretty good at coming up with a list of what… Read more
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