Most of us are always learning in some way: to build our knowledge, master a new tech tool, or to boost our presentation skills for example. Beyond the workplace, we might be learning a new language or trying to improve our technique in our preferred sport. As adults, we learn differently to young children, who… Read more
Recently I’ve been leading Zoomly’s ‘How to develop your leadership style’ workshop quite a lot for different clients. One of the first tasks participants work on in is to consider the leaders who’ve inspired them. Time and again I observe teams discussing this somewhat hesitantly at first, but soon the tempo shifts to an inspirational… Read more
In these difficult times, we’re all using a range of tech tools to communicate at the moment – which can only be a good thing. Video meetings, chat channels and instant messages all help. And yet for most of us, email is still our default communication tool. So I thought it might help to offer… Read more
You’ve been promoted – well done! So now that you manage other people, a significant part of your job is delegating work to them. This can be a watershed moment for many a new manager, particularly when it comes to delegating tasks that were once your job to get done. Those who get delegation… Read more
Ghosting. There’s a lot of it about. Having started on dating websites when an apparently keen potential date turns unresponsive for no apparent reason, the term is now widely applied in the workplace. Job applicants talk about the potential employee – and/or the agency they applied through – ghosting them. At the same time, recruiters… Read more
We’ve all got a little soundtrack in our head, muttering away, talking to us, almost constantly. Yes, you have: the one that’s saying to you right now, “monologue in my head???? What’s she on about now?” – that one. It’s worth pausing to pay it some attention now and again. Why? Because that constant commentator… Read more
Technology never sleeps – and if we’re not careful, so can people working across different time zones. Whilst tech is a great enabler for dispersed teams, it can be a source of pressure and friction. The human element is sometimes missing and there are cultural issues to consider too. These 8 tips aim to… Read more
Got a mentor? Lucky you! You are in a very fortunate position if you have someone to turn to, as well as your line manager, who knows the ropes. Typically, a mentor has experience that the mentee can learn from and importantly, they’re not directly responsible for the work you do. What that means is… Read more
The most effective sales tools we have are our ears. Yes, those lovely, funny shaped flappy things on each side of our head. When you’re in a selling situation, do you do more talking than listening? We often think of salespeople being ‘smooth talkers’ – yet being full of the blarney isn’t a great selling… Read more
Why self-awareness? When it comes to being Emotionally Intelligent, self-awareness is often described as the ‘cornerstone’ of our EQ. Here’s a few reasons why it’s worth taking time to build our self-awareness: We can identify what we’re good at (and not so good at) We can better manage our thoughts, feelings and behaviours We… Read more
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