Best of 2019’s business books

  When it comes to books that cover business, the field grows ever wider: management, economics, start-up stories, tech breakthroughs and, increasingly, scandals. There are heaps of different ‘best of’ lists, each with heaps of different choices (there’s a selection at the end of this post). As 2019 comes to an end it seems I’m… Read more

Tips to help you survive the work Christmas Party

The words ‘Work Christmas Party’ can strike terror into the strongest souls. According to the Institute of Leadership and Management, even senior managers feel anything but relaxed at these events. If you’re not scared, I can only surmise that this is your first year in full-time employment. Here’s hoping you still have your job the… Read more

Interview questions to help you hire right

  One of Zoomly’s clients took an interesting approach to their six-pack of bite-sized workshops: they repeated the same topic, ‘How to interview potential recruits’, six times. This meant that they were able to provide essential basic training for all the managers who get involved in the hiring process. Some of them were pretty senior,… Read more

7 ways to keep your team motivated

  How can you tell your team is really motivated? What are the signs that say so? Do they show enthusiasm for their work, their colleagues and the wider organisation? Is there discretionary effort – going above and beyond what’s expected (as opposed to demanded)? Are they energised and engaged? Research old and new* backs… Read more

6 common complaints about meetings – and what to do about them

Whenever I run Zoomly’s ‘How to plan and prioritise’ workshop, as the group identifies their daily ‘time bandits’, meetings loom large. Typical comments are that they take too long and deliver too little. No wonder that people fiddle with their phones…Are they really an essential, valuable of getting things done? Or just a waste of… Read more

Is it too late to evaluate your training programme?

As the end of the year gets ever nearer, many a Learning & Development professional finds themselves trying to establish the value of their efforts. Yes, they got feedback at the time (before anyone left the room if they were smart) but they know that was just the initial reaction. How to find the value… Read more

Essential questions mentors need to ask

You’re stepping up to mentor someone – well done. Having worked with employers and professional groups over several years to support their schemes, I’ve learned that the likelihood of a successful mentoring relationship is set at the start. If it gets off on the wrong foot, it can be hard to sustain. But if the… Read more

Negotiation – first do your homework

  According to Marc Lockley, the author of ‘How to pay less for more’ – and co-creator of Zoomly’s ‘How to negotiate’ workshop – 70% of a negotiation is preparation. When I first heard this figure, to say it came as a surprise is an understatement; you could’ve heard my jaw drop. There was a… Read more

World Mental Health Day – 10 resources to help you, friends and colleagues

World Mental Health Day this year is focusing on suicide prevention. You can be forgiven for wondering if this is an out-of-date post, or for simply being confused: Word Suicide Prevention Day (organized by the International Association for Suicide Prevention – IASP) took place on 10 September; the theme is continuing on this year’s World… Read more