Handling an ‘amygdala hijack’

  “What’s an ‘amygdala hijack’ – and how would I know if I’ve had one?” Let’s take the terminology first: the term emerged in Daniel Goleman’s best-selling book, ‘Emotional Intelligence: Why It Can Matter More than IQ’. Goleman offered an accessible term for the neurological stimulus-response that occurs when the amygdala perceives a threat and… Read more

How clear is your team on its Why, What, Who and How?

  People often ask me questions after training workshops (whether F2F or virtual). They didn’t feel comfortable voicing them in front of the group for a whole host of reasons (their boss was there, they didn’t want to show themselves up, they wanted to get some specific advice from someone outside their organisation, to name… Read more

7 ways to help your learning stick

Ever been on a training course of some kind, loved it, learned lots – yet can’t remember it later? You’re not alone. If the emphasis is mostly on the event itself, along with a focus on your immediate reaction to it, identifying the impact afterwards will be a challenge. Ideally, the difference that your sponsors… Read more

Managing upwards: fix what needs fixing

when we’re new in a role, we can default to doing what we’re good at – but that may not be what’s really needed. First, find out what needs fixing – watch out, it may not be what you think…

6 essential steps to prepare for negotiation

When I ask workshop participants to assess their negotiation process, they often realise that a) they may not have one and b) they’ve been neglecting the first essential step: preparation. Author of How to pay less for more and my co-creator of Zoomly’s ‘How to negotiate’ workshop Marc Lockley says that preparation accounts for up… Read more

Summer psych stuff

  From time to time I trawl through recent posts and research on psychology. There’s a lot out there, so here’s my selection. Worried? Worried about being worried? Worry. There’s a lot of it about at the moment. Some things we can’t change – but we can change our responses. I like these no-nonsense steps… Read more

“When am I going to get promoted?”

A tricky question and one that has tripped up many of us. Here’s some advice, based on words of wisdom I’ve read, heard about, or been fortunate enough to hear. Tread carefully ‘When will I get promoted?’ might not be the best way to start the conversation. There’s an assumption of ‘when’ not ‘if’; a… Read more

6 vital signs of employee motivation

The dictionary defines motivation thus: “willingness to do something, or something that causes such willingness”. In the workplace, what motivates employees to do their best work? Looking for answers finds some common themes. 1.Autonomy Autonomy features strongly in reports and research on workplace motivation. Dan Pink, in his best-selling ‘Drive: The Surprising Truth About What… Read more

Teams A-Z

  Whether you’re working virtually with your team-mates, or getting together face-to-face, now’s a good time to recap what teams are all about. Here’s my A-Z of healthy, happy, high-performing teams. Accountability Successful team members hold themselves and each other accountable. They commit to the team’s plan. Belonging People identify with the team, its purpose,… Read more