When feedback ‘doesn’t work’

  “But what if I give someone constructive feedback and it doesn’t work?” This question sometimes comes up in Zoomly’s ‘How to give effective feedback’ workshop. It may be that the participant has given a colleague feedback on their work and has yet to see any improvement in performance. Or, as is often the case… Read more

What lessons can you learn from inspirational leaders?

Recently I’ve been leading Zoomly’s ‘How to develop your leadership style’ workshop quite a lot for different clients. It’s reminded me that this exercise is great for leaders – whether you’re an aspiring leader or already there. One of the first tasks participants work on in is to consider the leaders who’ve inspired them. Time… Read more

Psych Stuff – March 2021

As we take tentative steps to emerge from lockdown, it seems like a good time to share some interesting psychology posts and articles that I’ve found. Here goes: Can you tell if someone’s lying, just by how they speak?  Recent research suggests we’re not as gullible as presumed. Loudness, pitch and emphasis all give us… Read more

Giving feedback? Fillet the fluff. Stick to the facts.

If you speak English because you were born and raised in the UK, giving feedback can be painful. It’s a culture thing. We’re so concerned about about making everyone comfortable and not upsetting anyone, we can dress up feedback with verbiage, meaningless platitudes and tie ourselves in knots of nonsense in the process. Sometimes out… Read more

You screwed up – now what?

  Oh dear…it’s not been the best of days at work. Did that presentation you’d worked so hard on land …er…like a lead balloon? Or maybe that conversation with a colleague didn’t go at all well?  Did you make a major mistake? Was it one of those days? It happens. We’ve all been there, done… Read more

7 ways to help your learning stick

Ever been on a training course of some kind, loved it, learned lots – yet can’t remember it later? You’re not alone. If the emphasis is mostly on the event itself, along with a focus on your immediate reaction to it, identifying the impact afterwards will be a challenge. Ideally, the difference that your sponsors… Read more

Play to your strengths to promote your personal brand

When I facilitate workshops, the subject of strengths often comes up – particularly if the topic is leadership development, working in teams and feedback.  In ‘How to build your personal brand’ we take some time to reflect on our strengths, and it never ceases to surprise me how tough some people find it to name… Read more

Tools for mentors and mentees 4

At different times and in different situations I’ve been fortunate to benefit from the wisdom of mentors – and been privileged to have mentored others. I also help clients get their mentoring programmes working well. For a mentoring relationship to deliver the results required, it’s essential that conversations between mentor and mentee encourage reflection leading… Read more

Got a job interview? Tips to help you prepare

If you’re looking for a new job, you won’t be alone. According to ONS, the number of redundancies in the UK reached a record high in September to November 2020. You may have other motives for job-hunting: personal reasons or relocation, for example. Whilst I can’t wave a magic wand over the job market, I… Read more