Practical tips. Prompts to get you thinking. The odd rant.

  This question frequently comes up in workshops about influencing, persuading and negotiating: “Surely a compromise IS a win:win – right?” Erm, not really – although at first glance, it may appear to be. However, the difference is important, whether you’re negotiating B2B with multiple stakeholders, agreeing terms on your new job contract or deciding… Read more

If you’re going to progress, you need to delegate. It just doesn’t make sense – professional, financial and for your wellbeing – to be doing the stuff that goes with your old pay grade.

  “What’s an ‘amygdala hijack’ – and how would I know if I’ve had one?” Let’s take the terminology first: the term emerged in Daniel Goleman’s best-selling book, ‘Emotional Intelligence: Why It Can Matter More than IQ’. Goleman offered an accessible term for the neurological stimulus-response that occurs when the amygdala perceives a threat and… Read more

  People often ask me questions after training workshops (whether F2F or virtual). They didn’t feel comfortable voicing them in front of the group for a whole host of reasons (their boss was there, they didn’t want to show themselves up, they wanted to get some specific advice from someone outside their organisation, to name… Read more

Ever been on a training course of some kind, loved it, learned lots – yet can’t remember it later? You’re not alone. If the emphasis is mostly on the event itself, along with a focus on your immediate reaction to it, identifying the impact afterwards will be a challenge. Ideally, the difference that your sponsors… Read more

when we’re new in a role, we can default to doing what we’re good at – but that may not be what’s really needed. First, find out what needs fixing – watch out, it may not be what you think…

When I ask workshop participants to assess their negotiation process, they often realise that a) they may not have one and b) they’ve been neglecting the first essential step: preparation. Author of How to pay less for more and my co-creator of Zoomly’s ‘How to negotiate’ workshop Marc Lockley says that preparation accounts for up… Read more

  From time to time I trawl through recent posts and research on psychology. There’s a lot out there, so here’s my selection. Worried? Worried about being worried? Worry. There’s a lot of it about at the moment. Some things we can’t change – but we can change our responses. I like these no-nonsense steps… Read more

A tricky question and one that has tripped up many of us. Here’s some advice, based on words of wisdom I’ve read, heard about, or been fortunate enough to hear. Tread carefully ‘When will I get promoted?’ might not be the best way to start the conversation. There’s an assumption of ‘when’ not ‘if’; a… Read more

The dictionary defines motivation thus: “willingness to do something, or something that causes such willingness”. In the workplace, what motivates employees to do their best work? Looking for answers finds some common themes. 1.Autonomy Autonomy features strongly in reports and research on workplace motivation. Dan Pink, in his best-selling ‘Drive: The Surprising Truth About What… Read more