Performance management: the biggest gap in leadership skills?

‘Leadership skills’ is a pretty broad term: from business and commercial acumen, through change management and a whole host of people management skills. Where’s the biggest gap in the skills repertoire? According to the Chartered Institute of Personnel and Development’s 2010 Learning & Development Survey, it’s in performance management, coming top of the gaps for… Read more

Managing performance – ‘feedback’ sandwiches

When the conversation turns to giving feedback, I often get asked for my views on the old ‘sandwich’ approach.  You know, some good stuff either side (the bread) and some not-so-good stuff (the filling) in the middle.  The idea with these ‘feedback’ sandwiches (this is the blogosphere, so I’m using the polite term) is that… Read more

Strong leaders for tough times?

With all the media attention on the UK’s forthcoming election, there seems to be much talk of the leadership that these tough economic times seem to need.  But do tough times necessarily mean ‘strong’ leadership?  I guess it depends on your definition of ‘strong’.  We can all probably recall – or are currently experiencing –… Read more

6 things you need to succeed in business

Went to a very interesting talk by Nick Wheeler, the founder of Charles Tyrwhitt, the shirts-ties-suits- shoes-cufflinks emporium.  There were some interesting snippets, such as Charles Tyrwhitt being Mr Wheeler’s middle names – he didn’t think ‘Nick Wheeler’ had quite the same cachet.  He’s definitely survived the slings and arrows of business having founded CT… Read more

Ask a coach: coaching on the phone? hello?

Since I started coaching and coach training several years back, I’ve worked with a coach myself. Not the same one, and not all the time; different coaches and for different times. It was with one of my own coaches that I got into coaching on the phone. The choice was simple: either the coaching happened… Read more

Soup recipe: Carrot, red lentil and ginger soup

This should chase away the last signs of Winter You will need: A little oil for cooking  1 medium-sized onion, finely chopped 4 large or 7-8 small carrots, peeled and sliced 1 clove garlic, peeled and finely chopped 1-inch chunk of fresh root ginger, peeled and finely chopped Pinch of turmeric if you have it… Read more

Managing Performance: your own and other people’s

Are you wondering how you’re doing?  Or how your people are doing?  Not sure?  You’re probably not alone. Well, if you still have a job description somewhere, that can be place to start – and I emphasise the ‘start’.  Take a look at your job or role description, and then put your ruthless editor hat… Read more