Beyond the ‘Happy sheet’: 6 steps to get useful training feedback

‘Happy sheets’ are so named because, by the end of a training session (if it’s been done right), participants are feeling good about things. When people have been asked to comment on what they enjoyed about the event, just before they leave the room, it’s no surprise to see praise and enthusiastic comments. ‘Great!’ ‘I… Read more

7 Tips for In-House Trainers

Maybe it’s because I’ve been designing and leading learning workshops for a while now that people ask me to help their in-house trainers. Maybe it’s because the L&D budget has been cut and suddenly an in-house ‘faculty’ is needed. Or a bit of both. Whatever the reason, I think that sharing the expertise already on… Read more

Should you get a mentor?

Sometimes people ask me this question in the same way I’d imagine they ask their friends if they should get a tattoo. Just because your friend’s got one, just because you’ve read a bit about it, and just because they’re out there doesn’t mean you should get a mentor. Not until you can articulate two… Read more

10 tips for ending your in-house training workshops well

  1. Announce the end’s in sight At what point do you do this? I suggest allowing roughly 10% of the total time to draw proceedings to a close. So in Zoomly’s bite-sized workshops this can be as brief as 9 minutes. In a day-long bespoke event it could be 40 minutes. Whenever this is,… Read more

ROI for training – it’s not rocket science

First please allow me to declare an interest: when professional development of any kind shows a return on investment, finance directors take a more benign view of that particular line on the spreadsheet when seeking ways to save money. This keeps providers like Zoomly in business. It shouldn’t be so hard to demonstrate ROI on… Read more

10 tips for getting your in-house training session off to a good start

“How can I start my in-house training session (without silly stunts, bad jokes or cringe-making disclosures)?’ This question comes up early in (or even before) ‘Train the Trainer’ workshops that I run. We’ve all been there: “Let’s do a fun warm-up: please find a partner and tell them 3 things about yourself, 2 truths and… Read more

Ask a trainer: Help! How do I get professional development when there’s no budget left?

You want to develop, both personally and professionally.  You’ve asked for training and been told there’s no budget left.  You’re not alone.  Many a budget holder has got part-way through the year to find there’s not enough budget to go round. If you’re affected by this, what can you do?  Here are some thoughts:  Identify… Read more