Help! My boss is a procrastinator

Participants in Zoomly’s workshops often hang back to ask me questions at the end, and I feel privileged to be asked.  The ‘How to manage upwards’ session is typical. I’ll always do what I can to help. Yet I’m acutely aware that I don’t work there and I’m not their manager. But I try to… Read more

Vital communication skill – listening

Very often when people think of working on their communication skills, they’ll say they need to boost their speaking / presentation / influencing skills. Fair enough – those are indeed applications of communication skills – yet I have a sneaking suspicion that the focus is on transmitting more than receiving. I think the most under-rated… Read more

2018’s most popular

Whether you’re winding down or still working at full throttle, I hope there’s something in this post that’s just what you need for a quick boost – or a completely new perspective. 2018’s most popular TED talks Want to catch up on TED talks? Here you go – TED’s top 25 of 2018. No, I… Read more

Making remote teamwork…work

More and more of us are working remotely; some of us some of the time, some of us all of the time. There are pros and cons… What’s great about working remotely? Many of us can now work any time, wherever we are. We might be working at a regional hub, in a hotel or… Read more

Essential presentation tip – beware small type!

Make sure all the words in your visuals can be read easily. Thanks to my friend Andie Hemming for this one. Now it might sound like common sense…but it isn’t common practice. Andie and I heard – and struggled to see – some very clever people give presentations recently, and that was how I tested… Read more

Defaulting to email? Beware …

When participants in Zoomly’s ‘How to communicate for clarity’ workshop pause to take a brief self-assessment, they often realise they default to one or two methods – which may not be the best for their message. Reassurance that they’re not alone is needed, and then we can get down to work. So first, let’s deal… Read more

Email on holiday? 10 tips to handle it – updated

Around this time last year I created this post in response to requests from participants on Zoomly’s ‘Plan & prioritise’ and ‘Handle pressure’ workshops. It seemed to be popular so no apologies for updating it and reminding you how to handle email while you’re taking that well-earned holiday. With a big ‘Thank You’ to those participants… Read more

101 words to help you boost your EQ

Often when I’m facilitating a workshop, particularly on topics that cover leadership, Emotional Intelligence (EQ) and our mental wellbeing, the subject of emotions comes up. Yet when I ask people to shout out some words for emotions, after ‘Happy’, ‘Angry’ and ‘Sad’ they can soon run out of ideas. Many of us seem to struggle… Read more

Creating a presentation? 3 things you must do first

“When you’re creating a presentation, what’s the first thing you do? Do you fire up your last presentation?” Whenever I put this question to the participants in Zoomly’s ‘How to write presentations’ workshop, there are a few expressions of ‘yup, that’s me’. And right there is a tip to take away and apply. There’s a… Read more

How to influence without manipulating

  Right at the start of Zoomly’s ‘How to influence and persuade’ workshop, we discuss the importance of influencing for mutual benefit. If that’s your goal, chances are you won’t sink to using manipulation, which is a concern people naturally have about this topic. The simple way to decide if someone’s influencing or manipulating is… Read more