Practical tips. Prompts to get you thinking. The odd rant.

I’ve written a lot about giving feedback, particularly in The Feedback Book. It’s an essential skill for anyone who works in a team and/or manages people in the workplace. Sometimes we need to remind ourselves that that feedback isn’t just given – it’s also received. How do you feel when a colleague says, “I’d like… Read more

Being a bit of a fan of learning, a new year always ushers in some new plan to learn…something. It seems I’m not alone. Why do we get the learning bug? We might want to: Boost career prospects with some Continuous Professional Development (CPD) Develop a skill Rekindle a childhood passion Deal with ‘unfinished business’… Read more

  When it comes to books that cover business, the field grows ever wider: management, economics, start-up stories, tech breakthroughs and, increasingly, scandals. There are heaps of different ‘best of’ lists, each with heaps of different choices (there’s a selection at the end of this post). As 2019 comes to an end it seems I’m… Read more

As the end of the year gets ever nearer, many a Learning & Development professional finds themselves trying to establish the value of their efforts. Yes, they got feedback at the time (before anyone left the room if they were smart) but they know that was just the initial reaction. How to find the value… Read more

You’re stepping up to mentor someone – well done. Having worked with employers and professional groups over several years to support their schemes, I’ve learned that the likelihood of a successful mentoring relationship is set at the start. If it gets off on the wrong foot, it can be hard to sustain. But if the… Read more

Your team has a new member: a brand-new employee in their very first job. They may be a new graduate recruit, or an apprentice straight out of college or even school. You have been assigned as their manager. If you’re new to managing people, before you go power mad, bear in mind that it’s not… Read more

So you’ve got your very first full-time job – well done. I hope you’ve got aims and ideas about where you would like this job to take you in your career. We all need something bigger than ourselves / this week / now to aim at. At the same time, you will need to demonstrate… Read more

“What, presentation tips from my Gran?!” No. Not quite. Presentation tips from the ancient Greeks: specifically for this post, from Aristotle (384 – 322 B.C.). The philosopher has some handy presentation tips for us that have survived remarkably well down the years. To influence and persuade an audience, he said, we need to achieve the… Read more

You’re working hard, getting stuff done, getting good feedback from your manager and colleagues – so promotion will surely be headed your way, right? Wrong. OK, you might be lucky: the right opportunity appears at the right time. For most people who get promoted, there’s more judgement than luck involved in getting that promotion. ‘I… Read more

You’ve completed a training course of some kind – what action do you take to ensure that new learning sticks? It’s great when people tell me how they’re using what they learned from some Zoomly training and how it’s benefitting them – and that’s because they’ve made it stick. When I ask people in organisations… Read more