Help! My boss is a procrastinator

Participants in Zoomly’s workshops often hang back to ask me questions at the end, and I feel privileged to be asked.  The ‘How to manage upwards’ session is typical. I’ll always do what I can to help. Yet I’m acutely aware that I don’t work there and I’m not their manager. But I try to… Read more

7 tips for team motivation

“How do I motivate people?” is a question that we deal with early on in Zoomly’s bite-sized workshop on the topic, as well as how NOT to. There’s more to it than high-fiving people or telling them they’re ‘awesome’ – much more. A useful exercise is to think of when you’ve felt really motivated about… Read more

Vital communication skill – listening

Very often when people think of working on their communication skills, they’ll say they need to boost their speaking / presentation / influencing skills. Fair enough – those are indeed applications of communication skills – yet I have a sneaking suspicion that the focus is on transmitting more than receiving. I think the most under-rated… Read more

Stop dithering and start delegating

What’s stopping you from delegating? This is something we deal with right at the start in Zoomly’s ‘How to delegate effectively’ workshop. For example, people can feel very uneasy about the whole idea of asking someone to take on a task and get it done. Typical objections that I’ve heard include: “They’ll think I’m arrogant”… Read more

What lessons can you learn from inspirational leaders?

Recently I’ve been leading Zoomly’s ‘How to develop your leadership style’ workshop quite a lot for different clients. One of the first tasks participants work on in is to consider the leaders who’ve inspired them. Time and again I observe teams discussing this somewhat hesitantly at first, but soon the tempo shifts to an inspirational… Read more

The verdict on UK managers? ‘Must try harder’

Each year, Investors in People (IiP) publish their ‘Job exodus trends’. This does what it says on the tin: how many people are thinking of leaving their jobs in the coming year – and why? At the end of 2017 IiP polled 2000 people. Remember, 2017 saw the lowest UK unemployment levels since 1975 (4.3%… Read more

IQ, EQ – how’s your CQ?

‘Culture’ has a host of different meanings; for example, “I’m off to an art gallery to experience some culture”. For this post, I’m thinking about how we view the world; our beliefs and values, behavioural norms and attitudes. As more and more of us work with others in different locations and from different backgrounds, our… Read more

10 Tips to manage stakeholders

For many of us stakeholder management is a fact of contemporary working life – we’re usually dealing with different people or groups, with differing interests, in the process of getting stuff done. (I should say upfront that I’m not a global-sized engineering projects guru; if that’s what you seek The Association for Project Management is… Read more