Practical tips. Prompts to get you thinking. The odd rant.

Recently I’ve been leading Zoomly’s ‘How to develop your leadership style’ workshop quite a lot for different clients. One of the first tasks participants work on in is to consider the leaders who’ve inspired them. Time and again I observe teams discussing this somewhat hesitantly at first, but soon the tempo shifts to an inspirational… Read more

I’ve written a lot about giving feedback, particularly in The Feedback Book. It’s an essential skill for anyone who works in a team and/or manages people in the workplace. Sometimes we need to remind ourselves that that feedback isn’t just given – it’s also received. How do you feel when a colleague says, “I’d like… Read more

Investors in People (IiP) have just published their annual ‘Job exodus trends’. It makes essential reading for managers – though brace yourselves, it’s not pretty. Here’s a few headlines: 77% are stressed of respondents at work Over half are looking for another job 24% are unhappy at work The point that really stood out for… Read more

  When it comes to books that cover business, the field grows ever wider: management, economics, start-up stories, tech breakthroughs and, increasingly, scandals. There are heaps of different ‘best of’ lists, each with heaps of different choices (there’s a selection at the end of this post). As 2019 comes to an end it seems I’m… Read more

Whenever I run Zoomly’s ‘How to plan and prioritise’ workshop, as the group identifies their daily ‘time bandits’, meetings loom large. Typical comments are that they take too long and deliver too little. No wonder that people fiddle with their phones…Are they really an essential, valuable of getting things done? Or just a waste of… Read more

Something that’s been coming up in Zoomly’s workshops recently is goals. Not in a good way; we’re talking about goals that are unclear, too vague and utterly unhelpful. Whether the topic is appraisal discussions, coaching skills for 1:1 conversations or simply giving feedback (yes, you can have a Zoomly workshop on each of those topics),… Read more

Participants in Zoomly’s workshops often hang back to ask me questions at the end, and I feel privileged to be asked.  The ‘How to manage upwards’ session is typical. I’ll always do what I can to help. Yet I’m acutely aware that I don’t work there and I’m not their manager. But I try to… Read more

“How do I motivate people?” is a question that we deal with early on in Zoomly’s bite-sized workshop on the topic, as well as how NOT to. There’s more to it than high-fiving people or telling them they’re ‘awesome’ – much more. A useful exercise is to think of when you’ve felt really motivated about… Read more

Very often when people think of working on their communication skills, they’ll say they need to boost their speaking / presentation / influencing skills. Fair enough – those are indeed applications of communication skills – yet I have a sneaking suspicion that the focus is on transmitting more than receiving. I think the most under-rated… Read more

Poor you, that’s not a great position to find yourself in. First of all though, how on earth did you get here? Did your boss just wave, say ‘see ya later’ and disappear off to some beach? Or did you have an actual handover discussion before their holiday, where things were explained and you were… Read more