Why your CFO wants you to delegate more

“What’s it to them?” I hear you say. Ask CFOs about ‘under-delegation’ and you’ll probably get a pithy reply at least – or a lecture on the damage that under-delegating can inflict on the bottom line. Particularly if your employer provides professional services – such as strategic consultancy, architecture, business development, marketing expertise, financial advice,… Read more

How to ask for feedback

  How are you doing at work? Do you really know? Maybe it’s been ages since your last appraisal, or maybe you’ve got a boss who tells you when you’ve screwed up but not much else, or maybe you’re not sure because you haven’t asked for feedback. What’s stopping you? Reasons I hear from people… Read more

What lessons can you learn from inspirational leaders?

Recently I’ve been leading Zoomly’s ‘How to develop your leadership style’ workshop quite a lot for different clients. It’s reminded me that this exercise is great for leaders – whether you’re an aspiring leader or already there. One of the first tasks participants work on in is to consider the leaders who’ve inspired them. Time… Read more

Giving feedback? Fillet the fluff. Stick to the facts.

If you speak English because you were born and raised in the UK, giving feedback can be painful. It’s a culture thing. We’re so concerned about about making everyone comfortable and not upsetting anyone, we can dress up feedback with verbiage, meaningless platitudes and tie ourselves in knots of nonsense in the process. Sometimes out… Read more

Are you delegating, dumping or micro-managing?

When I facilitate ‘How to delegate effectively’ workshops, something participants need help with early on is their reluctance to delegate. This can show up as self-imposed obstacles that get in the way such as, “I don’t want to overload them”, “I’m not sure they’ll get it right”, “I’m too busy to delegate properly” and of… Read more

Managing upwards: fix what needs fixing

when we’re new in a role, we can default to doing what we’re good at – but that may not be what’s really needed. First, find out what needs fixing – watch out, it may not be what you think…

6 vital signs of employee motivation

The dictionary defines motivation thus: “willingness to do something, or something that causes such willingness”. In the workplace, what motivates employees to do their best work? Looking for answers finds some common themes. 1.Autonomy Autonomy features strongly in reports and research on workplace motivation. Dan Pink, in his best-selling ‘Drive: The Surprising Truth About What… Read more

Help! My boss is a procrastinator

Participants in Zoomly’s workshops often hang back to ask me questions at the end, and I feel privileged to be asked.  The ‘How to manage upwards’ session is typical. I’ll always do what I can to help. Yet I’m acutely aware that I don’t work there and I’m not their manager. But I try to… Read more

7 tips for receiving feedback

I’ve written a lot about giving feedback, particularly in The Feedback Book. It’s an essential skill for anyone who works in a team and/or manages people in the workplace. Sometimes we need to remind ourselves that that feedback isn’t just given – it’s also received. How do you feel when a colleague says, “I’d like… Read more

6 ways to say ‘Thank You’

Investors in People (IiP) have just published their annual ‘Job exodus trends’. It makes essential reading for managers – though brace yourselves, it’s not pretty. Here’s a few headlines: 77% are stressed of respondents at work Over half are looking for another job 24% are unhappy at work The point that really stood out for… Read more