Reflection is essential to make sense of our everyday lived experiences. Without reflection, we’re doomed to repeat the same mistakes over and over. Reflection helps us process our experiences, thoughts and feelings; we can spot patterns of behaviour that may be helpful or unhelpful. With methodical reflection we can begin to plan new and more… Read more
“But what if I give someone constructive feedback and it doesn’t work?” This question sometimes comes up in Zoomly’s ‘How to give effective feedback’ workshop. It may be that the participant has given a colleague feedback on their work and has yet to see any improvement in performance. Or, as is often the case… Read more
If you speak English because you were born and raised in the UK, giving feedback can be painful. It’s a culture thing. We’re so concerned about about making everyone comfortable and not upsetting anyone, we can dress up feedback with verbiage, meaningless platitudes and tie ourselves in knots of nonsense in the process. Sometimes out… Read more
When I facilitate ‘How to delegate effectively’ workshops, something participants need help with early on is their reluctance to delegate. This can show up as self-imposed obstacles that get in the way such as, “I don’t want to overload them”, “I’m not sure they’ll get it right”, “I’m too busy to delegate properly” and of… Read more
Regular readers will know that, from time to time, I scour posts and articles about psychology, particularly in the workplace. It’s an interesting time – and one that psychology can really help us with. Are we happy all our lives? It seems our happiness levels change throughout our lives. The Society for Personality and Social… Read more
Q: ‘Why strengths?’ A: Because when we identify and apply our strengths, we’re energised, engaged, more effective – and more likely to do better work. When all team members are aware of their own and their team-mates strengths, they are more likely to apply these assets to the team’s performance. Q: ‘Doesn’t that… Read more
A question I sometimes hear from participants in Zoomly’s workshops is ‘How can I convince someone to step up?’ When we explore this it’s often the case that the person in question seems to lack confidence – even though their manager sees them as very capable. For example, they: Seek approval for every step of… Read more
If you’re going to progress, you need to delegate. It just doesn’t make sense – professional, financial and for your wellbeing – to be doing the stuff that goes with your old pay grade.
People often ask me questions after training workshops (whether F2F or virtual). They didn’t feel comfortable voicing them in front of the group for a whole host of reasons (their boss was there, they didn’t want to show themselves up, they wanted to get some specific advice from someone outside their organisation, to name… Read more
The dictionary defines motivation thus: “willingness to do something, or something that causes such willingness”. In the workplace, what motivates employees to do their best work? Looking for answers finds some common themes. 1.Autonomy Autonomy features strongly in reports and research on workplace motivation. Dan Pink, in his best-selling ‘Drive: The Surprising Truth About What… Read more
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