Practical tips. Prompts to get you thinking. The odd rant.

Ever wondered why some teams are super effective and others screw up far more often? It may be the team isn’t learning from their day-in, month-out work and is repeating old mistakes. If this is problem, checklists can really help. If you’re working remotely, they’re essential. Sound out some teams about whether they use checklists… Read more

Some of us find we’re much more productive working from home, using tech tools to communicate virtually. The rest of us find it harder to deflect or deal with distractions and stay focussed to get the job done. Some people find that, despite the use of email, video calls and chat channels, communication suffers. This… Read more

Here’s a post from the vault that I hope will help you if you’re new to remote working. More and more of us are working remotely; some of us some of the time, some of us all of the time. There are pros and cons… What’s great about working remotely? Many of us can now… Read more

Most of us are always learning in some way: to build our knowledge, master a new tech tool, or to boost our presentation skills for example. Beyond the workplace, we might be learning a new language or trying to improve our technique in our preferred sport. As adults, we learn differently to young children, who… Read more

  You’ve been promoted – well done! So now that you manage other people, a significant part of your job is delegating work to them. This can be a watershed moment for many a new manager, particularly when it comes to delegating tasks that were once your job to get done. Those who get delegation… Read more

  You’ve delegated a task to a colleague. They’ve been working on it without needing any help from you – or so it seemed. Finally, the time comes for you to review what they’ve done. Frankly, the work isn’t up to the standard required. What can you do? First of all, well done for getting… Read more

I’ve written a lot about giving feedback, particularly in The Feedback Book. It’s an essential skill for anyone who works in a team and/or manages people in the workplace. Sometimes we need to remind ourselves that that feedback isn’t just given – it’s also received. How do you feel when a colleague says, “I’d like… Read more

Investors in People (IiP) have just published their annual ‘Job exodus trends’. It makes essential reading for managers – though brace yourselves, it’s not pretty. Here’s a few headlines: 77% are stressed of respondents at work Over half are looking for another job 24% are unhappy at work The point that really stood out for… Read more

  How can you tell your team is really motivated? What are the signs that say so? Do they show enthusiasm for their work, their colleagues and the wider organisation? Is there discretionary effort – going above and beyond what’s expected (as opposed to demanded)? Are they energised and engaged? Research old and new* backs… Read more

  How are you doing? Good? And how well are you progressing towards your goals right now? Not this quarter, or even this month, but right now, here, today. If we’re not careful, all that planning (or daydreaming, or wishful thinking) we did way back when the year seemed all shiny and new will come… Read more