Drum roll… fanfare… and shameless plug alert… my new book, ‘The Feedback Book’ is out this week. Why did I write The Feedback Book? Here are 6 reasons. Because feedback is too important to wait for the annual appraisal Historically, employees could expect to get feedback on their performance at work in their… Read more
This is one of those questions that I sometimes get asked after a training workshop, when someone hangs back because they’ve got a burning question that they didn’t want their colleagues to hear. On one hand I can help, as I can offer suggestions that enable the individual to clarify what they may need to… Read more
This question often comes up when I work with managers; it may be that a) they’ve delegated something and the team member just didn’t get to complete (or even start) the job; or b) they’ve been applying their newly-learned coaching skills and their team members are mostly really responding well to this approach, but some… Read more
Here’s a little puzzle for you before you embark on appraisal season… What’s the difference between these two scenarios? First, let’s imagine you’re reviewing your own performance over the past few weeks, months or even year (they still do annual appraisals where you work? Don’t worry; they’ll catch up eventually). Yes, there’s that deadline that… Read more
Mental health has been a big topic recently, thanks to World Mental Health Day and the accompanying column inches. It’s prompted a few people to ask me about managing someone who seems to be suffering stress at work, and a few brave souls have asked me about their own situations (brave not because they asked… Read more
Confession: Hi, my name’s Dawn and I’m a Baby Boomer. Confession over. Being a Boomer means I can get grumpy about some of the things that lovely young people do and say. And specifically how they say it. What’s more, I’m not alone. Two verbal affectations abound in contemporary workplaces and some of us are… Read more
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