7 Selling tips for sales-phobes

  I’ve encountered many people who cringe at the very thought of having to sell as part of their job. Once upon a time that included me too. Work on long-term clients? Fine. But actually sell as part of the interaction, or have sales conversations with prospective clients? Rather run a mile or even ten…. Read more

Presenters: what’s your most important visual aid?

Q: Is it…that funny video? Your pointer that lights up? Maybe it’s slide #1? Or your last slide? The ‘killer infographic’? Could it be the amazing way you’ve got the room all set up? Or the whizzy interactive app? A: None of the above. It’s YOU, [your name goes here]. Yes, great visuals can help…. Read more

10 reasons why you need to rehearse your presentation

  Just because you wrote your presentation – (OK, most of it. Or your bit if it’s a team effort) – don’t think you needn’t rehearse. Creating your content and delivering your presentation are two very different things. Ask anyone who’s ever overlooked that point – like the social media bigwig who flew in to… Read more

Conflict within teams – causes and cures

  It’s not unusual for teams to experience conflict: in team sports it can get physical, in rock bands it can end in smashed guitars and in the workplace, conflict can lead to poor performance. Ultimately, conflict within teams can see some members shown the exit. Not all conflict is A Bad Thing – it… Read more

Got a job interview? Tips to help you prepare

At time of writing, the UK’s Office of National Statistics (ONS) reports unemployment is just over 4% and job vacancies have hit a record 1,298,400. So if you’re currently looking for a new job, the chances are in your favour. But that doesn’t mean you don’t need to do your homework. So here’s an updated… Read more

Help! My boss is a micro-manager

Being micro-managed can affect our feelings about how competent we are in our jobs, and dent our confidence – if we let it. On the other hand, there’s a lot that can be learned from working with a micro-manager, both about the job itself and about handling professional relationships. What can you do? Try these 5 strategies…

1:1s with your team – worthwhile or waste of time?

  What’s your reaction to that question: do you relish the time you spend having a 1:1 conversation with one of your team members to discuss their progress? Or do you find 1:1s a waste of time, a tick-box exercise? Or maybe, you find 1:1s a little uncomfortable? Welcome to your job. If you’ve progressed… Read more

6 signs that mentoring isn’t working – and what to do (Part 1)

When mentoring works well, it can benefit all involved: the mentee reaches their goal, and the mentor develops their management skills whilst supporting someone’s progress. Whether it’s within a workplace or via a professional body, benefits abound. However, there are times when mentoring doesn’t work well – for the mentee, their mentor and the people… Read more

Are you missing learning opportunities?

Continuous Professional Development (CPD) can take many forms, e.g. courses, coaching (group or 1:1) and mentoring – to name a few. When I’ve assessed submissions for L&D awards, the majority of entries stick to courses; yet there are many more learning opportunities. For example, reading is an often-overlooked option – well, as an author I… Read more