7 tips for receiving feedback

I’ve written a lot about giving feedback, particularly in The Feedback Book. It’s an essential skill for anyone who works in a team and/or manages people in the workplace. Sometimes we need to remind ourselves that that feedback isn’t just given – it’s also received. How do you feel when a colleague says, “I’d like… Read more

7 Ways to learn and grow in 2020

Being a bit of a fan of learning, a new year always ushers in some new plan to learn…something. It seems I’m not alone. Why do we get the learning bug? We might want to: Boost career prospects with some Continuous Professional Development (CPD) Develop a skill Rekindle a childhood passion Deal with ‘unfinished business’… Read more

Tips to help you survive the work Christmas Party

The words ‘Work Christmas Party’ can strike terror into the strongest souls. According to the Institute of Leadership and Management, even senior managers feel anything but relaxed at these events. If you’re not scared, I can only surmise that this is your first year in full-time employment. Here’s hoping you still have your job the… Read more

Essential questions mentors need to ask

You’re stepping up to mentor someone – well done. Having worked with employers and professional groups over several years to support their schemes, I’ve learned that the likelihood of a successful mentoring relationship is set at the start. If it gets off on the wrong foot, it can be hard to sustain. But if the… Read more

Negotiation – first do your homework

  According to Marc Lockley, the author of ‘How to pay less for more’ – and co-creator of Zoomly’s ‘How to negotiate’ workshop – 70% of a negotiation is preparation. When I first heard this figure, to say it came as a surprise is an understatement; you could’ve heard my jaw drop. There was a… Read more

7 tips for managing a first jobber

Your team has a new member: a brand-new employee in their very first job. They may be a new graduate recruit, or an apprentice straight out of college or even school. You have been assigned as their manager. If you’re new to managing people, before you go power mad, bear in mind that it’s not… Read more

Appealing to people’s preferences to be more persuasive, respectfully

To clarify, this post isn’t about how to manipulate people and somehow put one over on them. That’s neither respectful nor likely to build trust in the long-term. In Zoomly’s ‘How to influence and persuade’ workshop the point is made from the start. There are multiple everyday situations when we simply want to be heard,… Read more

So you want to be a mentor?

Good for you – and here’s hoping it’s good for your mentee too. Here are some reasons why people step up to the role of mentor in their organisation, professional body or community. Good mentors want to: Help and support others’ development Develop their soft skills Share their experience Broaden their perspective Be a better… Read more