Are you asking the right questions?

  When you’re working and collaborating with clients, suppliers, colleagues, team members, what questions do you hear? What questions do you ask? Most of us don’t give it too much thought – it’s just a conversation, right? Well, yes and no. Yes, I hope you have two-way conversations with these people. No, asking the right… Read more

After the idea generation…how to evaluate?

  The idea generation, or ‘brainstorm’ (or ‘thought shower’ as someone suggested recently) is done. You’ve got heaps of wild and wonderful ideas, concepts, and suggestions. So now what? A point that’s made crystal clear in Zoomly’s ‘How to brainstorm ideas’ workshop is the need to separate idea generation from idea evaluation. These are two… Read more

4 traps awaiting in-house trainers – and how to avoid them

So let’s get the shameless plug out of the way first: I’m often asked to train and support trainers who run in-house training sessions. Phew, that’s better. Now, having been doing this for several years there are 4 traps I frequently see in-house trainers fall into. Here they are, with my advice on what to… Read more

Facilitating beginnings and endings

Whether you’re facilitating an idea generation session, a training workshop, an off-site or a meeting – you need tools and techniques to make the beginning and ending work well. Why? Too many such gatherings deliver too little – yet at a high cost, when the hourly rate for all the talent in the room is… Read more

7 Tips for In-House Trainers

Maybe it’s because I’ve been designing and leading learning workshops for a while now that people ask me to help their in-house trainers. Maybe it’s because the L&D budget has been cut and suddenly an in-house ‘faculty’ is needed. Or a bit of both. Whatever the reason, I think that sharing the expertise already on… Read more

10 tips for getting your in-house training session off to a good start

“How can I start my in-house training session (without silly stunts, bad jokes or cringe-making disclosures)?’ This question comes up early in (or even before) ‘Train the Trainer’ workshops that I run. We’ve all been there: “Let’s do a fun warm-up: please find a partner and tell them 3 things about yourself, 2 truths and… Read more