Practical tips. Prompts to get you thinking. The odd rant.

As the end of the year gets ever nearer, many a Learning & Development professional finds themselves trying to establish the value of their efforts. Yes, they got feedback at the time (before anyone left the actual / virtual room if they were smart) but they know that was just the initial reaction. How to… Read more

For the purpose of this post, let’s assume that the whole team is being formed for the first time. So your employer is taking on a new project, or has won a significant contract, or is setting up a new venture. If you’ve been selected to lead this team, chances are you’ve been involved in… Read more

“What’s it to them?” I hear you say. Ask CFOs about ‘under-delegation’ and you’ll probably get a pithy reply at least – or a lecture on the damage that under-delegating can inflict on the bottom line. Particularly if your employer provides professional services – such as strategic consultancy, architecture, business development, marketing expertise, financial advice,… Read more

  “But what if I give someone constructive feedback and it doesn’t work?” This question sometimes comes up in Zoomly’s ‘How to give effective feedback’ workshop. It may be that the participant has given a colleague feedback on their work and has yet to see any improvement in performance. Or, as is often the case… Read more

Your relationship with your boss (or bosses) will most likely be one of the biggest influences on your career. I’m very grateful to the different bosses I’ve worked for over the years, having learned valuable lessons from them all. OK, some of those lessons may be of the ‘what NOT to do’ kind, but good… Read more

People often ask me questions after training workshops (whether F2F or virtual). They didn’t feel comfortable voicing them in front of the group for a whole host of reasons (their boss was there, they didn’t want to show themselves up, they wanted to get some specific advice from someone outside their organisation, to name just… Read more

  Whether you’re working virtually with your team-mates, or getting together face-to-face, now’s a good time to recap what teams are all about. Here’s my A-Z of healthy, happy, high-performing teams. Accountability Successful team members hold themselves and each other accountable. They commit to the team’s plan. Belonging People identify with the team, its purpose,… Read more

Some of us find we’re much more productive working from home, using tech tools to communicate virtually. The rest of us find it harder to deflect or deal with distractions and stay focussed to get the job done. Some people find that, despite the use of email, video calls and chat channels, communication suffers. This… Read more

Participants in Zoomly’s workshops often hang back to ask me questions at the end, and I feel privileged to be asked.  The ‘How to manage upwards’ session is typical. I’ll always do what I can to help. Yet I’m acutely aware that I don’t work there and I’m not their manager. But I try to… Read more

Investors in People (IiP) have just published their annual ‘Job exodus trends’. It makes essential reading for managers – though brace yourselves, it’s not pretty. Here’s a few headlines: 77% are stressed of respondents at work Over half are looking for another job 24% are unhappy at work The point that really stood out for… Read more