Ask or tell? Which works best?

    One of the first things that any decent coaching course will cover is the ‘ask-tell’ continuum. Over on the far right we tell people things – from a straightforward answer through to details of what to do and how to do it. On the left we ask them. Both have their uses; each… Read more

Happy Christmas and a brilliant New Year!

Wherever you are and however you celebrate the holiday this year, here’s wishing you a very happy holiday. If you’d like to take some time over the holiday to review your year and set your goals for the coming year, I’ve got a workbook you can download. Just click the link below. zoomly.co.uk/…Dec 22 download… Read more

Best of 2021’s business books

If one of your goals for 2022 is to deepen your knowledge, raise your awareness and learn from others’ triumphs and trip-ups, then one or some of these books might belong on your ‘Dear Santa’ wish list. Best of 2021’s business books The 2021 Financial times and McKinsey Business Book of the Year is ‘This… Read more

Psych Stuff – December 2021

Whoosh, there goes another month so here’s my quarterly pick of psychology-based articles and resources that help us better understand what’s going on around us – and within. “Resilience is emotional sunscreen” So says wellbeing guru Liggy Webb, adding the point that being resilient isn’t about ‘toughing it out’, especially in these trying times and… Read more

6 tips for 1:1s with your manager

  1:1s have been a hot topic for me lately – whether that’s managers wanting to be more prepared and resourceful, or team members wanting to have a more in-depth conversation and get more support from their manager. Maybe it’s that time of year, when we look back at what’s worked well, what could have… Read more

Help! My boss is a micro-manager

Being micro-managed can affect our feelings about how competent we are in our jobs, and dent our confidence – if we let it. On the other hand, there’s a lot that can be learned from working with a micro-manager, both about the job itself and about handling professional relationships. What can you do? Try these 5 strategies…

1:1s with your team – worthwhile or waste of time?

  What’s your reaction to that question: do you relish the time you spend having a 1:1 conversation with one of your team members to discuss their progress? Or do you find 1:1s a waste of time, a tick-box exercise? Or maybe, you find 1:1s a little uncomfortable? Welcome to your job. If you’ve progressed… Read more

Stages of learning – what to watch out for

Most of us are always learning in some way: to build our knowledge, master a new tech tool, or to boost our presentation skills for example. Beyond the workplace, we might be learning a new language or trying to improve our technique in our preferred sport. As adults, we learn differently to young children, who… Read more